This privacy policy indicates the type of information collected from visitors and members of the Mont Saint Michel conciergerie website, why this information is collected, and how it is used. It also indicates what options are given to each user to access and manage this information, our data protection practices and other subjects. Mont Saint Michel conciergerie is a website, accessible at the address https://montsaintmichel-conciergerie.com, offered and operated by Mont Saint Michel conciergerie its subsidiaries and any other person mandated by Mont Saint Michel conciergerie.
Mont Saint Michel conciergerie allows you to search for and book a beautiful vacation home rental. Mont Saint Michel conciergerie connects internet users who are looking for a seasonal rental and owners who wish to rent one or more properties or hoteliers who market hotel villas.
What information do we collect? Why?
When you access the rental request form, we ask you to enter your first and last name, your email address and your telephone number to complete your request. When you make a reservation request, we also ask you for your postal address. If you use a feature requiring payment for your order by credit card online, you must provide us with a credit card number as well as its expiration date and cvc code. When you are a customer at Mont Saint Michel conciergerie, we ask you to enter your email address and password in your personal space on Mont Saint Michel conciergerie to access your reservation information. We ask you, store and use your personal information to confirm your personal identity during your various visits and respond to them on the site with the account information that corresponds to you. We also do this to process and guarantee your reservation requests. We may automatically collect information about your computer configuration. This may include your browser type, operating system, IP address or ISP (Internet Service Provider) domain name. We check and collect this information to improve the performance of the site.
Cookies
We may place a cookie on your computer. A cookie does not allow us to identify you. Generally speaking, it records information relating to your computer’s navigation on our site (the pages you have viewed, the date and time of the consultation, etc.) that we can read during your subsequent visits. In this case, it contains the information that you have just provided to us. Thus, you will not need to fill out the form that we have proposed to you again during your next visit. You can oppose the recording of cookies by configuring your browser.
With whom do we share this information?
The personal information collected on Mont Saint Michel conciergerie may be transmitted to the owner, his representative or to the hotelier within the strict framework of the successful completion of your reservation. If you place an order and use the functionality requiring online payment by credit card, we will transmit your credit card details to our online payment provider, Stripe, to process your payment in a fully secure manner. If we have a problem with the payment, we may verify the information relating to your order with you and our bank to resolve it. Mont Saint Michel conciergerie may communicate your personal data to third-party companies involved in processing reservations or operating the Mont Saint Michel conciergerie website or some of its features. This information is communicated strictly within the framework of the proper processing of your reservation or in order to improve the content of Mont Saint Michel conciergerie. We do not share your email address and other personal data with third parties other than those mentioned above and under no circumstances for commercial purposes outside of the cases mentioned above.
Order Processing and Site Updates
Mont Saint Michel Concierge will send you non-commercial emails to inform you of how we are updating the site and to indicate the status of your reservation in our computer systems.
What data protection is in place
We may offer secure pages on our reservation form to collect certain information. We also use administrative, physical and technical precautions to help protect the confidentiality, security and integrity of personal information stored on our system. We host the site in a data center that uses physical and software security methods and practices. Although no computer is completely secure, we believe that the measures in place reduce the potential for security problems to a level appropriate to the type of data involved.
How long do we retain user data?
We currently plan to retain user data for as long as the account is active and for at least three years beyond that. We may change this practice based on legal and business requirements. For example, we may extend the retention period for certain types of data if necessary to comply with applicable laws or regulations. Unless otherwise prohibited, we may reduce the retention period for certain types of data if necessary to free up storage space on our systems.
Managing Your Customer Account
You can view and manage your account information using the My Reservations feature. Some information, such as name, address, password, may be updated or corrected. You can request the deactivation of your account on Mont Saint Michel conciergerie by sending an email to https://montsaintmichel-conciergerie.com specifying your identifier. In accordance with the law n° 78-17 of January 6, 1978 on information technology and freedom, you have the right to consult, modify and withdraw any personal data brought to our attention.
Your agreement concerning this charter
By using the Mont Saint Michel conciergerie site, you accept the terms of this charter on respect for privacy. We reserve the right to modify this charter.
Your questions
We display this charter in order to behave as good citizens of the web. If you have a question to ask, please send it to: montsaintmichel.conciergerie@gmail.com
